FAQ's
How long does delivery take?
From the placing of the order, estimated delivery takes 3 to 7 working days. Delivery charge is R100 for all orders. Deliveries in South Africa only.
What type of payment options do I have?
You can pay safely and securely with Credit Card/Debit Card or EFT, our site has built in 3D Secure and PayFast certified.
What is 3D Secure?
3D Secure is a unique feature for online security, once you purchase with your card on our website you will receive an OTP (One Time Pin) on your cell phone to confirm a code.
EFT payment?
You will receive an e-mail from DJI Store with your reference number and our banking details. Products will only be released once funds have been cleared.
What do I do if my product is faulty?
Users with faulty products should contact our support centre on support@djiauthorisedretailer.co.za. Faulty products will need to be collected and tested before any refunds can be considered.