FAQ's

How long does delivery take?

From the placing of the order, estimated delivery takes 3 to 7 working days. Delivery charge is R100 for all orders. Deliveries in South Africa only.

What type of payment options do I have?

You can pay safely and securely with Credit Card/Debit Card or EFT, our site has built in 3D Secure and PayFast certified.

What is 3D Secure?

3D Secure is a unique feature for online security, once you purchase with your card on our website you will receive an OTP (One Time Pin) on your cell phone to confirm a code.

EFT payment?

You will receive an e-mail from DJI Store with your reference number and our banking details. Products will only be released once funds have been cleared.

What do I do if my product is faulty?

Users with faulty products should contact our support centre on support@djiauthorisedretailer.co.za. Faulty products will need to be collected and tested before any refunds can be considered.

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